Discrimination
Discrimination
Who can report?
The victim or any person who witnesses or becomes aware of discriminatory practices that constitute an misdemeanour may file a complaint with the competent authority.
How to report?
Complaints can be filed in various ways; the most common method is in writing, usually via online forms designed for this purpose, but they can also be submitted by email or regular mail. They should include as much information as possible.
Competent Authorities
The competent authority will review the situation and determine whether there is evidence of discrimination; to this end, it may request additional information from the victim(s) or the complainant.
If there is sufficient evidence, an administrative proceeding will be initiated and the matter will be investigated.
WHAT COULD HAPPEN?
RESULT
Issuing a notice/warning
directed at the person or entity that committed the discrimination
Fine
Imposition of a fine
Archiving
if there is insufficient evidence.
Objection
When a crime is alleged, the case proceeds through legal channels, such as the filing of charges.
WHAT COULD HAPPEN?
RESULT
Issuing a notice/warning
directed at the person or entity that committed the discrimination
Fine
Imposition of a fine
Archiving
if there is insufficient evidence.
Notes:
Unfortunately, these processes can be very time-consuming.
It may not be easy for the victim to identify the competent authority; instances of discrimination that constitute misdemeanour may be recorded in the Complaints Log of the service where they occurred.
It may not be easy for the victim to identify the appropriate authority. Contact APAV, an organization that can help you identify the appropriate authority based on the specifics of your situation.
CICDR – Comissão para a Igualdade e Contra a Discriminação Racial
Note: It has been out of service since 2023
CIG – Comissão para a Cidadania e a Igualdade de Género
Adress: Rua Professor Gomes Teixeira, N.º 2, 1399-022 Lisbon | Portugal
Phone: (+351) 217 983 000 | weekdays from 09:30 a.m. to 12:30 p.m. and from 2:00 p.m. to 5:00 p.m.
E-mail: cig@cig.gov.pt
CITE – Comissão para a Igualdade no Trabalho e no Emprego
Adress: Rua Professor Gomes Teixeira, N.º 2, 1399-022 Lisbon | Portugal
Phone: (+351) 217 983 000 | weekdays from 09:30 a.m. to 12:30 p.m. and from 2:00 p.m. to 5:00 p.m.
E-mail: cig@cig.gov.pt
Context: Work, employment, and vocational training
INR – Instituto Nacional para a Reabilitação
Adress: Av. Conde de Valbom, 63. 1069-178 Lisboa
Phone: (+351) 217 929 500 | Weekdays from 9:30 a.m. to 12.30 p.m. and from 1:30 p.m. to 4:30 p.m.
E-mail: cinr@inr.mtsss.pt
ACT – Authority for Working Conditions
Adress:Praça de Alvalade, 1 | 1749-073 Lisboa
Phone: (+351) 217 924 500
Context: Work and employment (including recruitment)
IGEC – Inspeção-Geral da Educação e Ciência
Adress: Avenida 24 de Julho n.º 136, 1350-346 Lisboa
Phone: (+351) 213 924 800
Email: igec@igec.mec.pt
Context: Public and Private Schools
ERS – Entidade Reguladora da Saúde
Weekdays, from 10 a.m. to 12 p.m. and 2:30 p.m. to 4:30 p.m.
Phone: (+351) 222 092 350
Email: apoioutente@ers.pt
Context: Health Services
ASAE – Autoridade de Segurança Alimentar e Económica
Adress: Rua Rodrigo da Fonseca, nº 73, 1269-274 Lisboa
Phone: (+351) 217 983 600
Email: correio.asae@asae.pt
Context: Access to goods or services
IGAI – Inspeção Geral da Administração Interna
Adress: Rua Marténs Ferrão, nº11 Pisos 3º, 4º, 5º e 6º, 1050-159 Lisboa
Phone: (+351) 213 583 430
Email: geral@igai.pt
Context: Security forces and services
